Clinical Director

Covenant Case Management Services is seeking an energetic and compassionate Clinical Director with experience in intellectual and developmental disabilities (I/DD) to lead a team providing support to individuals in the Raleigh or Charlotte area. You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.

Key Responsibilities:

• Maintain comprehensive knowledge of clinical compliance requirements related to Medicaid and state regulations, ensuring all clinical documentation and practices adhere to standards.
• Facilitate communication and training on compliance obligations across the organization.
• Conduct compliance audits and oversee the documentation process to fulfill reporting obligations
• Monitor and develop clinical policies and practices to align with compliance requirements and promote a workplace culture of diversity, equity, and inclusion.
• Oversee the creation and compliance of all clinical policies, ensuring supporting documentation is readily available.
• Serve as the primary contact for clinical policy and compliance inquiries.
• Collaborate with the Quality Management Director to develop, implement, and review clinical protocols and programs.
• Ensure clinical expertise is integrated at all organizational levels, enhancing service delivery and operational efficiency.
• Cultivate relationships with Managed Care Organizations (MCO), state representatives, and community stakeholders to ensure compliance and foster collaboration.
• Attend relevant community and state training sessions to stay informed on regulatory changes and best practices.
• Supervise Regional Directors and Program Managers, providing clinical support and guidance for various self-sustaining programs (SCS, Nursing Respite, IFDS, Day Services, and Peer Support).
• Review and approve incident reports, complaints, and grievances, submitting findings to the Quality Management Director.

Key Responsibilities:

• Proven ability to communicate and implement a shared organizational vision, motivating staff toward common goals.
• Strong organizational skills with the ability to manage multiple clinical tasks efficiently and effectively.
• Exceptional communication and interpersonal skills, fostering collaboration across multidisciplinary teams.
• Ability to maintain composure and effectiveness under stress.
• Excellent analytical and decision-making skills, with a focus on operational and programmatic efficiency.
• Familiarity with Medicaid requirements, Clinical Coverage Policies, and individual charting/medical record requirements.
• Advanced degree in a health-related field (e.g., Psychology, Counseling, Nursing) required.
• Licensure preferred but not required.
• Minimum of seven years of professional experience in the field, with a solid understanding of clinical coverage policies and state/MCO waivers.

Compensation

• $75,000 - $80,000/Yearly 

At Covenant Case Management Services, we value diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply.

If you are passionate about making a difference and have the necessary qualifications, we invite you to apply and join our dedicated team.